Friday, July 18, 2008
Automated teller machine voice guidance system and method
If you are like me, you have wondered why there is brail on the teller machines. I mean, you still can't read the text on the screen and you can't tell how much money you are actually getting. However, my cousin just sent me some great info because you can now bring a set of headphones to the teller machines and get voice prompts. Read below:
Automated teller machine voice guidance system and method
There is provided an automated teller machine (ATM) voice guidance system and method that enables a visually and/or hearing impaired individual
to conveniently and easily carry out financial transactions on an ATM to thereby conform to government regulations. The ATM voice guidance system provides
simultaneous and synchronized audio instructions via an audio port that correspond to visual instructions presented on an ATM display screen and comprises
creating voice guidance instructions and scripts, converting the instructions and scripts to audio files, loading the audio files to an ATM for subsequent
access and retrieval of the audio files for voice guidance, detecting use of the ATM, outputting the selected audio files to an audio port in synchronization
with said corresponding text instructions or scripts displayed on a display screen, and accepting user input to said outputted audio files.
PRODUCT OVERVIEW
This product assists seeing-impaired individuals at the ATM. A headset is plugged in and the cardholder is guided through the transaction.
The American Disabilities Act recommends that this feature be supported on ATMs.
This product is only applicable for English.
Related Articles
http://www.nfb.org/Images/nfb/Publications/bm/bm00/bm0012/bm001202.htm
http://www.america.gov/st/washfile-english/2007/June/20070628163713bcreklaw0.7135431.html
http://www.hreoc.gov.au/disability_rights/inquiries/ecom/atmpaperhtm
http://www.diebold.com/news/newsdisp.asp?id=2707
http://www.fujitsu.com/caribbean/news/pr/20020201.html
Lawsuit History NFB VS Diebold
http://www.nfb.org/Images/nfb/Publications/bm/bm00/bm0007/bm000701.htm
http://www.atmmarketplace.com/article.php?id=1688
Patent Information
Automated teller machine voice guidance system and method
http://www.freshpatents.com/Automated-teller-machine-voice-guidance-system-and-method-dt20070920ptan20070215686.php
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